Terms of Service

Last updated: [Insert Date]

Welcome to Pet Addicts. Throughout the site, the terms “we,” “us,” and “our” refer to Pet Addicts. We operate this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. Our store is powered by Shopify. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility and Account Use

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents using the Services on your devices. You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the security of your account and for all activities under it. Accounts may not be transferred or sold.

2. Products and Product Information

We do our best to display our products accurately, including colors, images, and descriptions. However, product appearance may vary depending on your screen, device settings, and lighting. We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.

3. Orders and Acceptance

Placing an order is an offer to purchase. We reserve the right to accept, reject, cancel, or limit any order at our discretion. An order is not accepted until payment has been processed and we send confirmation. We may attempt to contact you if changes or cancellations are necessary. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests once an order is accepted. Returns and exchanges are governed by our Refund Policy.

4. Pricing and Billing

All prices are listed in [Insert Currency] unless otherwise stated. Prices, discounts, and promotions may change without notice. Shipping fees, taxes, duties, customs charges, and handling fees may apply and are not included unless specifically stated. You agree to provide valid and complete payment and billing information and authorize us to charge your selected payment method for your order.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control. Risk of loss and title for products pass to you when the order is transferred to the shipping carrier.

6. Intellectual Property

All content on this website, including logos, text, graphics, images, videos, product descriptions, design elements, and trademarks, is owned by or licensed to Pet Addicts and is protected by applicable intellectual property laws. You may use the site only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or exploit any part of the Services without our written permission.

7. Optional Tools and Third-Party Services

We may provide access to third-party tools or services that we do not monitor or control. These are offered “as is” and “as available” without warranties of any kind. Your use of such tools is at your own risk and subject to the terms of the third-party provider.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, accuracy, or practices of any third-party sites. Your use of such sites is at your own risk.

9. Shopify Platform

Our store is powered by Shopify, which enables us to offer our products and services online. However, all purchases made through this store are made directly with Pet Addicts, not Shopify. Shopify is not responsible for any aspect of the transaction between you and Pet Addicts.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy where applicable. By using our Services, you acknowledge that your information may be collected, processed, and shared as necessary to provide the Services.

11. Reviews, Feedback, and User Content

If you submit reviews, comments, suggestions, or other content to us, you grant Pet Addicts a worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and display that content for business and promotional purposes. You confirm that any content you submit is lawful, accurate, and does not infringe any third-party rights. We reserve the right to remove content at our discretion.

12. Errors and Inaccuracies

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to update or cancel orders if needed.

13. Prohibited Uses

You may not use our Services for any unlawful, fraudulent, abusive, harmful, or malicious purpose. Prohibited conduct includes violating laws, infringing intellectual property rights, transmitting malware, scraping or copying website content, collecting personal data of others, sending spam, or interfering with the operation or security of the website. We reserve the right to suspend or terminate access for violations.

14. Automated Access and Agents

You may not use bots, scraping tools, AI agents, or other automated methods to access or interact with the Services in a way that misrepresents human behavior, bypasses controls, or violates our restrictions. We may use technical measures to block or limit such access.

15. Termination

We may suspend or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms. Any obligations or liabilities incurred before termination will survive termination where applicable.

16. Disclaimer of Warranties

To the fullest extent permitted by law, our Services and all products offered through the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee uninterrupted, secure, or error-free use of the Services.

17. Limitation of Liability

To the fullest extent permitted by law, Pet Addicts and its affiliates, officers, employees, contractors, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

18. Indemnification

You agree to indemnify, defend, and hold harmless Pet Addicts and its affiliates, partners, employees, agents, and service providers from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or rights of a third party.

19. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and Pet Addicts regarding your use of the Services and supersede any prior agreements or communications.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time without notice.

22. Governing Law

These Terms and any dispute arising from them shall be governed by the laws of [Insert Country/State/Province], and you agree to submit to the exclusive jurisdiction of the courts located there.

23. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time by posting changes on this page. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

24. Contact Information

Questions about these Terms of Service should be sent to:

Pet Addicts
Email: infopetaddicts@gmail.com
Business Name: Pet Addicts
Business Address: The Prime Finds, 114 Rouse Ave, Cambridge ON N1R 4M8, Canada